Got a question?
FAQs
Faq
Have a question?
For questions or comments, please contact us by phone or through the email contact form. First Rate Medica’s customer service is ready to assist you within 24 business hours.
Frequently Asked Questions
What are your business hours?
Mondays- Fridays
Call Center hours is 9:00AM – to 9:00PM EST Time. You can always place your orders online 24 hours a day, 7 days a week.
Who can order from First Rate Medica?
If you are an individual or corporation licensed to handle the products being ordered. If you are unsure if you have the correct license to order a particular product, please contact one of our friendly customer service associates.
What payment methods does First Rate Medica accept?
We accept payments from VISA and Mastercard.
Does First Rate Medica price match?
Yes, First Rate Medica offers price matching. If you currently pay less at another distributor for the same product, with the same packaging, shipping terms, and other fees, let us know. We ask that you provide a proof of purchase and we will do our best to match or beat the price.
